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Delivering Care, Compassion and Connection

Northland’s Best Care and Support Provider

Our mission at Home Support North is to champion the independence of individuals in need of support, empowering them to thrive within their home and community. We are dedicated to providing the highest quality of in-home healthcare services in Northland.

Northland’s trusted provider of home support services

With offices in Kerikeri and Whangarei and coordinators in Kaitaia and the Far North, we are Northland’s largest Home Support Service Provider. As a trusted provider of Homecare and Healthcare services since 1994, we pride ourselves on supplying the best care provided by a most caring and professional team.

We are an approved provider of home support services and are funded by the Ministry of Health, Te Whatu Ora, and we are sub-contracted to provide ACC support. Home Support North is a non-profit, community­ based service and it is important to us to consistently make a meaningful difference in people’s lives. We aim to create an environment where our clients can enjoy a high level of care, compassion and connection.

Values we work and live by

Passion:
Love what we do

Passion is the driving force behind our healthcare mission. Our passion ignites the spark of innovation, propelling us to constantly seek better ways to enhance the well-being of those we serve.

Connection:
Fostering relationships

Passion is the driving force behind our healthcare mission. Our passion ignites the spark of innovation, propelling us to constantly seek better ways to enhance the well-being of those we serve.

Empathy:
Nurturing wellbeing

We embrace the unique experiences of each individual, understanding that health journeys can be complex. With empathy, we create a nurturing space where our clients and their families feel heard, understood, and supported.

Professionalism:
Doing the right thing

Creating a blend of expertise and kindness. We treat every client and support worker with the utmost respect, maintaining the highest ethical standards.

Reliability:
Committed to the Purpose

We take pride in being a reliable partner for our clients’ health needs. Whether it’s medical assistance, emotional support, or timely communication, we stand by our promises, offering unwavering support as a dependable pillar of care.

Partnership:
Working together

We firmly believe in the power of partnership and strive to create a transformative impact. Our commitment to partnership defines every aspect of what we do, ensuring that both our support workers and clients thrive together.

Kindness comes first in everything we do

Our wonderful support workers, coordinators, office staff and management bring a range of unique qualities into the healthcare sector in Northland. As a team, we prioritise being kind, reliable, responsive, ethical and individual in our approach to providing quality care. We deeply value the trust placed in us and we provide our services with integrity, making sure that anyone who engages with us has a positive experience.

Support Workers

Our dedicated support workers hit the ground running with comprehensive training before they even start! Our ongoing investment empowers them to confidently navigate challenges, build strong relationships, and make a real difference in the lives they touch.

Office Staff

The Home Support North coordinators, service administrators, and payroll wizards are the A-Team of our office. Through their expertise, organisation, and focus, they keep things running efficiently. They handle everything from scheduling to  record-keeping, all while providing excellent support.

Management Team

At the helm of our company stands a seasoned leadership team with decades of combined experience. Their expertise across various fields ensures strategic direction and informed decision-making. This experience translates to a stable and supportive environment for both staff and clients.

Meet the Team

Management team

Leanne

Sam

Sharon

Denise

Debra

HR

New HR Manager

Kate

Recruitment

Louise

Trainer

Sarah

Payroll & Accounts

Renee

Karen

Anthea

Gloria

Julie

Yvonne

IF Coaches

Marilyn

Jen

Service Administrators

Melena

Liz

Amy

Janet

Siobhan

Courtney

Donna

Jackie

Michelle

Lettica

Lisa

Coordinators

Angela

Fiona

Yvonne R

Jo

Team Leader

Kay

Support Workers’ Experiences

Christine, Support Worker

Lizzie, Support Worker

Location of services

Far North

Te Kao, Waitiki Landing, Ahipara, Cable Bay, Cooper Beach, Fairburn, Herekino, Hihi, Houhora, Kaimaumau, Kaingaroa, Kaitaia, Karikari, Kohukohu, Lake Ohia, Mangonui, Oruru, Pamapuria, Rangiputa, Taipa, Takahu, Taupo Bay, Tokerau, Victoria Valley, Waihahra, Whangape, Whatuwhiwhi, Kaeo, Whangaroa, Totara North

Mid North

Kawakawa, Kerikeri, Moerewa, Ngawha, Ohaeawai, Okaihau, Opua, Pahia, Russell, Kaikohe, South of Kawakawa, Towai, Paroa Bay, Waitangi, Waipapa, Taheke

Whangarei

Brynderwyn – South, Whangarei, Glenbervie, Helena Bay, Hikurangi, Hukerenui, Kamo, Mangapai, Maungakaramea, Maungatapere, Maunu, Morningside, Ngunguru, Oakleigh, One Tree Point, Oakura, Onerahi, Otaika, Otaika Valley, Otangarei, Parahaki, Pipiwai, Portland, Raumanga, Riverside, Ruakaka, Ruatangata, Tangiteroria, Tikipunga, Titoki, Tutukaka, Whananaki, Whangarei Central, Whangarei Heads, Whau Valley, Matapouri, Whareora, Waipu, Dargaville, Mangawhai