Simple Steps to Get Started

Maintain Independent Living with our support

Step 1

Contact HSN to receive your free journey to HSN card with instructions on getting cares.

Step 2

Visit your GP to request an assessment to see if you qualify for government funding.

Step 3

Ask for Home Support North to be your provider during your Needs Assessment.

Step 4

Our Coordinator meets with you and creates your custom Support Plan to suit your needs.

Step 5

A helpful Support Worker arrives and your services begin.

Could your Cares be Government Funded?

Step 1 of 4

Are you 65 or over?

Yes

Great, give us your details so we can send you an info card to take to your GP to start the process

Give us your details so we can give you a call to better understand your needs.

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1. Contact Home Support North

Do not stress about figuring out care options alone! Home Support North is here to make things easy. Call us today (0800 23 83 23) to receive a FREE information card delivered straight to your door. This card gives clear guidance on your journey to receiving cares. It explains everything step-by-step, in plain language, so you understand all the details.

But that’s not all! Your information card also includes:

Who to contact: We will tell you who you need to contact to get started.

What to say: We offer conversation starters to guide discussions about care needs, so you can feel confident every step of the way.

This clear roadmap to check eligibility for government-funded care options is all you need to get started. Call Home Support North to receive the Free Information card or download it here.

2. An Assessment is your first step to identify how your support will be funded

For many people in Northland, Home and Community Support Services are funded by the Ministry of Health and if you qualify for assistance, you can provide support with household tasks and personal care so you can live independently at home.
If you are 65 years old or over, you will need to be assessed by the Northland Needs Assessment Service (NASC). If you are under 65 and have a disability, you can arrange an assessment with Northable in Whangarei. This assessment will identify what support you need.

3. Request Home Support North during your assessment

At your assessment, ask your Needs Assessor for Home Support North by name to ensure you get access to local services provided by professional and fully trained support workers from within your own community.

We hold an ACC sub-contract, which means we can provide a range of independent living support services to people recovering from an accident.

If you are living with a disability, you may qualify for Individualised Funding (IF). We can assist you to manage your package of care with various levels of support and options, making sure things run smoothly.

Why Request Home Support North?

Our People Make the Difference: Our team of qualified and trustworthy Support Workers deliver your care in a compassionate manner.
Focus on Independence: We prioritise your autonomy and develop a personalised care plan that respects your choices.
Holistic Approach: We go beyond just the physical, fostering emotional well-being through companionship and support.

4. Building your Support Plan with your Nurse Coordinator

If you qualify for government funding or are choosing to receive privately funded supports, our qualified Nurse Coordinator will visit your home to get to know you and your needs. Together, you will discuss daily activities and create a personalised support plan that empowers you to live safely and comfortably at home.

This may include assistance with housework, meal preparation, shopping, laundry and more. We can also provide personal care which includes bathing/showering, feeding, transportation to appointments and community access.

5. Our caring Support Workers begin your cares and supports

Once your personalised support plan is in place, a dedicated Home Support North Support Worker will be assigned to you. This friendly and qualified professional will work alongside you to deliver the care outlined in your plan, helping you maintain your independence and well-being in the comfort of your own home.

Combined Funding Care & Support

If you wish, you can supplement the Home Support package funded by the government and pay privately for additional services to customise a package of cares that suits your needs. Please contact us if you would like to discuss your options.