Office Contacts

Office Phone 09 430 2090 or 0800 832 383 ( if you are calling from out of area)
Option 1 – Service Admin Team – then select the option for your area team

Option 2 – HR

Option 3 – Payroll

If your message is urgent, please make sure you speak to someone in person rather than leaving a message.

When calling our 0800 number, if the call is likely to be lengthy, let us know and we will call you back. We are charged per minute for these calls whereas we have unlimited free calling from the offices. Thank-you 🙂

HR Team

Phone: 09 430 2090 Press 2 or use Direct Dial phone number (DDI)

Joyce Lajo – HR Manager – Recruitment and Employee Relations | Email: joyce@homesupport.co.nz DDI 09 430 1478 or Ext 800

Kate – Recruitment Advisor – | Email: recruit@homesupport.co.nz DDI 09 430 1471 or Ext 808

For Client shift changes or enquiries please contact your Area Team – See below for extensions and email addresses.

Whangarei Office Hours: 7am - 5pm weekdays

Area Teams:

Whangarei & Surrounds
Mid North (includes Kerikeri & BOI)
Far North (includes Kaitaia & Kaeo)

Mid North Office - Hours: 8am - 4pm weekdays

Phone: 09 401 6657 or 0800 832 383 (out of area) – Dial 3

Service Administrators:

Phone: 09 430 2090 or 0800 832 383 (out of area) and Press 1 then select area

Whangarei Area Team Group Ext: 850 | Email: WAT@homesupport.co.nz
Liz – Ext: 802 – DDI 09 430 1480 | Email: Liz@homesupport.co.nz
Lettica – Ext: 710 – DDI 09 430 1491 | Email: Lettica@homesupport.co.nz
Melena – Ext: 705 – DDI 09 430 1472 | Email: Melena@homesupport.co.nz
Amy – Ext: 701 – DDI 09 430 1448 | Email: Amy@homesupport.co.nz
Janet – Ext 806 – DDI 09 430 1518 | Email: Janet@homesupport.co.nz

Mid North Area: Group Ext: 851 | Email: MNAT@homesupport.co.nz
Siobhan – Ext: 706 – DDI 09 430 1473 | Email: Siobhan@homesupport.co.nz
Donna – Ext: 702 – DDI 09 430 1469 | Email: Donna@homesupport.co.nz
Jackie – Ext 708 – DDI 09 430 1475 | Email: Jackie@homesupport.co.nz
Courtney – Ext: 801 – DDI 09 430 1479 | Email: Courtney@homesupport.co.nz
Michelle – Ext 704 – DDI 09 430 1483 | Email: Michelle@homesupport.co.nz

Far North Area (Including Kaeo): Group Ext: 852 | Email: FNAT@homesupport.co.nz
Lisa – Ext 750 – DDI 09 430 1497 | Email: LisaT@homesupport.co.nz

Payroll Team:

Email: Payroll@homesupport.co.nz

Co-ordinators:

Our Co-ordinators are often out of the office visiting so if you need an urgent response please make sure you speak to your Service Administrator first who may be able to help:

Individualised Funding:

Group Ext: 853 Email: IF@homesupport.co.nz
Jen – Ext 712 | Email: IF@homesupport.co.nz
Marilyn – Ext 714 | Email: IF@homesupport.co.nz

After Hours Service:

Weekdays 5pm-9pm
Weekends & Public Holidays 7am – 9pm

0800 832 383 (for medical emergencies dial 111)

Use this option only for urgent notifications and service changes that can’t wait until office hours. This service is ONLY monitored Weekdays 5pm – 9pm and Weekends & Public Holidays: 7am – 9pm

Please leave a brief message, clearly stating your name and number and our After Hours staff member will deal with your enquiry.