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Thinking about home support for yourself or a loved one can feel like learning a new language. You may have heard the term NASC (Needs Assessment Service Coordination) tossed around by doctors or friends. Essentially, a NASC assessment is the “master key” to unlocking government-funded home support in New Zealand. At Home Support North, we know the process can feel a bit like a maze, so we’ve broken down exactly how to navigate it here in Te Tai Tokerau. What exactly is a NASC Assessment? A NASC assessment is a free meeting where a trained professional (often a nurse or social worker) talks with you about your daily life. They look at what you’re doing well and where you might need a hand—like showering, meal prep, or getting to the shops—to help you stay independent in your own home for longer. Check Your Eligibility To qualify for a funded assessment,

Names have been changed for privacy. What does a typical day look like for a Home Support North support worker? The truth is, there is no “typical” day. From the morning sunrise to the evening quiet, our team is out in the Northland community ensuring our clients live with dignity, safety, and a bit of joy. Follow along for a glimpse into a Tuesday in the life of Sarah, one of our dedicated support workers. 8:30 AM – The Morning Refresh (Personal Care) The day begins with Margaret. Margaret lives independently but needs a helping hand with her morning routine. Sarah assists her with a safe, dignified shower and helps her get dressed for the day. 10:30 AM – The Essential Safety Check Next, Sarah visits Mr. Williams. His family lives in Auckland and relies on us to be their “eyes and ears.” This visit is a scheduled safety check.

We are thrilled to celebrate a new milestone for our friends at the NZSL Club Trust, who have recently opened their new office right in the heart of Whangarei at 4 Rust Avenue! As a community that values independence and connection, we are so excited to see the expanded opportunities for locals to learn New Zealand Sign Language. Whether you are a beginner looking to pick up the basics or want to deepen your understanding of Deaf culture, the NZSL Club Trust offers a range of inclusive, low-cost classes both in-person and online. Head over to the NZSL Club website to check out their upcoming course schedule and find out how you can get involved in learning one of New Zealand’s official languages.

5 Northland Spots to Visit with a Support Worker At Home Support North, we believe that “home support” doesn’t have to mean staying inside the house. Staying connected to our beautiful Northland community is vital for mental well-being and physical health. Whether you’re using a walker, a wheelchair, or just prefer a flatter path, our region has some world-class accessible spots. If you or a loved one are feeling a bit “house-bound,” here are five local favorites that are perfect for an outing with one of our support workers through our private client offering. 1. The Hātea Loop (Huarahi o te Whau), WhangāreiThe “Loop” is a local treasure for a reason. This 4.2km path is fully paved, flat, and wide enough for wheelchairs and strollers alike.The Support Edge: A support worker can help navigate the bridges, find a sunny spot at the Town Basin for a coffee, and ensure the

Check out the latest update from Disability Support Services, including important news and resources to keep you informed. See the full update here https://mailchi.mp/comms.disabilitysupport.govt.nz/fal72oafxg-53104?e=4e92870878

Latest Measles Updates from Health New Zealand | Te Whatu Ora Clink on the links Below to view the most recent updates from Health New Zealand | Te Whatu Ora – on the key points and upcoming meeting links for the ongoing measles outbreak:

Taran – HR and H&S Manager Kia ora koutou, I am excited to join the HSN family! A little bit about me, I was born in Punjab, India, andraised in the Waikato after arriving in Aotearoa on my “waka” — Singapore Airlines.Since then, I’ve moved around the country, seeking out new experiences and opportunities throughdifferent roles. My professional background is rooted in pharmacology and as a laboratory scientist, but a few years ago I made the exciting pivot into Human Resource Management. This shift was driven by my passion for working with people and building happy, healthy workplace cultures where staff feel valued and supported. For the past year, I’ve been with MSD, where I developed a stronger drive to support employees and focus on staff wellbeing, retention, and growth. I’m now looking forward to joining HSN, not only to contribute my skills but also to build new friendships along

HSN is closely monitoring the current measles situation in Northland and we are sharing this important health information for our community and kaimahi (staff). Measles cases have been confirmed in Northland, with a risk of undetected transmission since early September. Cases have also been identified in Queenstown and the public is urged to check the latest Locations of Interest. Monitor for Measles Symptoms If you live in or have visited Northland, Queenstown, or Cromwell since early September, please monitor yourself for measles symptoms for 21 days after potential exposure. Measles Symptoms Include: What to Do if You Develop Symptoms STAY HOME and CALL AHEAD to prevent spreading the infection. Check Your Immunisation Status Getting immunised with two doses of the Measles, Mumps and Rubella (MMR) vaccine (after the age of 12 months) is the best protection. How to Get Immunised You can book a vaccination appointment with a pharmacy, your

As a support worker at Home Support North, you are a master of many skills. From expert manual handling to precise medication reminders and thorough personal care, your practical abilities are essential. But there’s another set of skills, often less tangible, that truly elevates your role from good to extraordinary: empathy and communication. These “soft skills” are the heart of person-centred care. They’re about connecting with your clients on a human level, understanding their world, and building relationships based on trust and respect. After all, you’re not just completing tasks; you’re often the most consistent social connection for many individuals in their own homes. The Essence of Empathy: Walking in Their Shoes Empathy is more than just sympathy; it’s the ability to understand and share the feelings of another. For a support worker, this means: Empathy guides your actions, helping you anticipate needs, respond sensitively to changes, and provide care